Posted: Thu 07 Aug 2025
We are looking for a Full-Time Lettings Administrator at our Haverhill office.
We offer excellent salary and benefit packages, career progression opportunities and support for professional qualifications.
What will you be doing?
Providing a knowledgeable and welcoming customer service experience for Landlords and Tenants of the Homes we manage.
You will be working Monday to Friday 8.30am to 5.30pm and Saturdays on a rota basis with a day in lieu given.
Main purpose / scope of role:
- Supporting the Haverhill office with general administration duties, such as completing tenancy paperwork
- Attend viewings with applicants
- Meeting and greeting clients in the office
- Dealing with telephone, email, website and face to face enquiries on a day to day basis
- Arranging viewings and diary management
- Assisting Property Managers with arranging repairs and administrative tasks
What will it take to be successful?
- Previous experience in customer service and completing administrative duties
- Full driving licence and use of your own vehicle, which is insured for business use
- Good IT skills and excellent working knowledge of Microsoft office
- Strong organisational skills
- Ability to apply set procedures
- Strong communication skills, written and verbal
- Ability to meet multiple demands and deadlines
- Accurate and thorough approach
- Comfortable working towards agreed objectives
- Ability to make decisions within defined procedures / legislation and use initiative
- Experience of and a desire to maintain a high standard of customer care when dealing with landlords, tenants and prospective clients
- Flexible and motivated team member
- Show an awareness of other's roles, responsibilities and requirements when carrying out work
- Working knowledge of Alto would be an advantage but not essential.
Why join us?
Cheffins is a privately owned, independent partnership and offer our clients an outstanding combination of expertise, service and commitment.
Our people are at the heart of our success and are the vital force that animates our business. We strive to create and maintain a welcoming, inclusive, healthy and safe work environment that embraces the range of human differences. We want to attract passionate people who respect and appreciate the uniqueness and value that every one of us brings to the business. By striving to build a diverse, inclusive, and empowered team, we broaden our perspectives, drive innovation, and create a vibrant work environment. We take responsibility for looking after our people’s physical, mental and social wellbeing; professional development; equal treatment; and opportunities for growth.
How will we reward you?
What happens next?
This role could be the best move you make; take your time to apply and tell us about who you are, what motivates you, your life experiences and what you would like Cheffins to offer you. Be part of our forward-thinking, innovative team, who are proud of our heritage.
Cheffins are committed to maintaining a welcoming, inclusive and safe environment that embraces the uniqueness and value that each person can bring to the business and encourages everyone to be themselves.
We look forward to receiving your application.
Please note that applications submitted without a covering letter and completed application form will not be considered.
Location: Haverhill
Closing date:
Contact name: Christina Harris
Contact email: christina.harris@cheffins.co.uk
If you would like to apply for this position, please complete an application form and upload along with your CV and a covering letter.