Posted: Tue 01 Jul 2025
We are looking for a Full-time Lettings Consultant at our Ely office.
Cheffins’ Lettings Team have significant experience and expertise in the Lettings industry and all of Cheffins’ five residential offices have been awarded Gold status in the Best Estate Agents Guide 2023.
We offer excellent salary and benefit packages, career progression opportunities and support for professional qualifications.
What will you be doing?
Providing a knowledgeable and welcoming customer service experience for Landlords and Tenants of the homes we manage.
Main purpose / scope of role:
- Communicating with clients, landlords and tenants on a daily basis
- Ensure all legislation is met before each let - EPC, legionnaires, gas safety, electrical safety, smoke and monoxide detectors
- Arranging viewings and diary management
- Attending viewings
- Referencing prospective tenants, checking ID and conducting immigration checks
- Creating Tenancy Agreements and move in documents
- Dealing with telephone, email, website and face to face enquiries on a day to day basis.
- Negotiating move-in dates
- Management of property keys for contractors and clients
- General administration support for the team
You will be working Monday to Friday, 8.45am to 5.30pm.
What do you need to be successful?
- Confident and enjoy dealing with and meeting new people, as this is a customer facing role
- Show an awareness of other’s roles, responsibilities and requirements when carrying out work
- Accurate and thorough approach with the ability to apply set procedures
- Ability to organise your workload and meet multiple deadlines
- Strong communication skills, both written and verbal
- Be a motivated team member and also have the ability to use your own initiative
- Passion to provide a high level of client care and demonstrate the firms’ shared values
- Comfortable working towards agreed objectives
- Ability to make decisions within defined procedures / legislation
- Full driving licence and use of own vehicle which is covered by business insurance.
Why join us?
Cheffins is a privately owned, independent partnership and offer our clients an outstanding combination of expertise, service and commitment.
Our people are at the heart of our success and are the vital force that animates our business. We strive to create and maintain a welcoming, inclusive, healthy and safe work environment that embraces the range of human differences. We want to attract passionate people who respect and appreciate the uniqueness and value that every one of us brings to the business. By striving to build a diverse, inclusive, and empowered team, we broaden our perspectives, drive innovation, and create a vibrant work environment. We take responsibility for looking after our people’s physical, mental and social wellbeing; professional development; equal treatment; and opportunities for growth.
How will we reward you?
What happens next?
This role could be the best move you make; take your time to apply and tell us about who you are, what motivates you, your life experiences and what you would like Cheffins to offer you. Be part of our forward-thinking, innovative team, who are proud of our heritage.
Cheffins are committed to maintaining a welcoming, inclusive and safe environment that embraces the uniqueness and value that each person can bring to the business and encourages everyone to be themselves.
We look forward to receiving your application.
Please note that applications submitted without a covering letter and completed application form will not be considered.
Location: Ely
Closing date:
Contact name: Jo Whitfield
Contact email: jo.whitfield@cheffins.co.uk
If you would like to apply for this position, please complete an application form and upload along with your CV and a covering letter.