Part-time Haverhill Residential Sales & Lettings Administrator

Posted: Fri 03 May 2024

A great opportunity has arisen at the Firm's Haverhill Office for a Part-time Administrator who will work alongside the fast growing Residential Sales & Lettings Team. Cheffins is one of the longest established and largest independent estate agents and chartered surveyors in the region and we offer unrivalled local knowledge and market expertise.

Why Cheffins?

Cheffins is a privately owned independent partnership and one that believes interviews are life-changing events. 

We focus on fair and objective hiring, we work hard to create and maintain a welcoming, inclusive and safe environment that embraces the uniqueness and value that each person can bring to the business. We want everyone to be themselves.

Working alongside and supporting the Haverhill Residential Sales & Lettings team, this role would be perfect for someone with solid all round administration experience and someone that thrives on a varied and busy workload.

Hours of work 20-24 hours per week, initially office based but home working would be considered once fully trained in the role.

Our values:

Welcoming, we’re friendly and make everyone - without exception - feel safe, included, valued and at home at Cheffins. 
Considered, we provide effective advice and support to our clients and colleagues.  We’re open-minded and considerate of people’s experiences and stories.
Committed, we care about our work, clients, colleagues, communities and the environment. We always act with respect, kindness and responsibility.
Knowledgeable, our staff combine technical and market expertise, with a willingness to listen and fully consider people’s views, values and ideas.

How we will reward you?
We offer a competitive salary and rewards package including,

• Generous annual leave, plus bank holidays with entitlement increasing with length of service
• All offices shut down over Christmas and the New Year as we recognise that our people need a break
• Long Service Awards
• Annual All Staff Reward scheme
• Contributory Pension 
• Health Cash Plan through Medicash, with a focus on Wellbeing (including, complimentary therapies, skinvision, digital physiotherapy, health & stress support, virtual GP, mProve yourself, gym discount and discounted shopping)
• Life Assurance
• Optical cover
• Flexible working opportunities and we are always happy to discuss how this could work for you.
• Payment for professional memberships and development opportunities
• Menopause policy
• Employee Volunteering days
• Family friendly policies

Our focus is to encourage you to continue with your learning and development and we are committed in supporting you to be the very best version of yourself to help you achieve and fulfil your potential

Social events include Christmas and Summer get togethers, charity events, team building opportunities, we actively encourage our people to gain life experiences. 

What will it take to be successful?

• Able to undertake administrative work accurately and in a methodical way
• Self-motivated and someone that also enjoys working as part of a team
• Ability to work to deadlines and manage and prioritise a varied workload
• Excellent time management skills
• Excellent verbal and written communication skills and be able to speak to people face to face and over the telephone clearly and concisely
• Experience of working within a customer focused environment
• Strong IT skills including good working knowledge of Microsoft Office, particularly Word and Excel
• Highly confidential and professional

What will you be doing?

Working alongside the Haverhill Residential Sales & Lettings Team, you will undertake a wide range of administrative duties, manage your own workload and support the team with their admin needs. 

Main purpose/scope of the role:

• Answering and directing telephone calls and processing email enquiries
• Entering and recording data
• Maintaining databases
• Producing sales brochures and reports for marketing
• Raising invoices to clients
• Chasing overdue invoices in a timely manner
• Maintain accurate and up-to-date information on all internal system
• Preparing accurate letters
• Managing diaries and booking appointments
• Arranging meetings
• Providing general administrative support

What happens next?

This role could be the best move you make.  Take your time to apply.  Be honest and tell us all about who you are, what motivates you, your life experiences and what you would like Cheffins to offer you.

Before we get to meet you, take your time to look at our website and learn a bit about Cheffins.  Think about what you have achieved and how that fits with the role and person we are looking for. 

The interview will not be an interrogation, it will be relaxed and an opportunity for us to learn about you and for you to learn about us.  

We look forward to receiving your application.  

Please note applications submitted without a covering letter and completed application form will not be considered